Salesforce World

Salesforce World

Salesforce through the eyes of an Ecuadorian Salesforce Administrator

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Building an AI Agent Suite for Salesforce Delivery

Salesforce delivery work is full of high-value moments that require structure, context, and judgment. Before a solution reaches production, teams need to prepare discovery sessions, translate notes into requirements, estimate effort, plan QA, support UAT, triage defects, assess go-live readiness, and create technical documentation. Each of these activities matters. They help teams reduce ambiguity, align…

Language-Based Redirects When You Don’t Need a Thank You Message

Sometimes you do not actually want an inline thank you message. Examples: A short global form embedded on marketing pages where the “real” experience is a localized landing page A form inside an Experience Cloud site where post-submit routing should go back into the site, not stay inside the Pardot iframe Situations where design and…